Privacy Policy

Last Updated: 3rd October 2025

1. Introduction
Resume4Pro Ltd. ("we," "our," or "us") operates the https://www.resume4pro.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We are committed to processing your data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

2. Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you.

  • Personal Identifiers: Name, email address, phone number, postal address (if provided), job/industry field, and career level.

  • User Account Data: Username/email and a hashed password for authentication.

  • User Content: Files you upload, specifically resume files (PDF, DOC, DOCX), along with associated metadata (filename, size, upload timestamp).

  • Financial Transaction Data: We do not store sensitive financial details. Payment processing is handled by third parties (Stripe, PayPal). For bank transfers, we temporarily hold payment proof documents for 3 days for verification before deletion.

  • Technical & Usage Data: IP address, browser type and version, time zone setting, operating system, referral source, pages visited, and other diagnostic data collected via server logs and Google Analytics.

 

3. How We Use Your Information
We use the collected data for the following purposes:

  • To Provide and Maintain the Service: Including processing resume reviews, displaying your portfolio, and managing your account.

  • To Communicate With You: To send transactional emails (e.g., confirmations, responses to contact messages, service updates).

  • To Process Payments: To facilitate payments through our third-party processors.

  • To Improve Our Site: Using Google Analytics to understand how our service is used and to optimize the user experience.

  • To Prevent Abuse and Ensure Security: Monitoring for fraudulent activity and implementing rate-limiting.

 

4. Legal Basis for Processing (UK GDPR)
We process your personal data on the following legal bases:

  • Performance of a Contract: To fulfill our obligations to you when you use our services.

  • Legitimate Interests: For operating and improving our Service, and for security purposes.

  • Consent: Where we rely on consent, such as for non-essential cookies or social logins, you can withdraw it at any time.

 

5. Data Retention & Deletion
We adhere to a strict 90-day retention policy for user-submitted data to minimize what we hold.

  • Uploaded Resumes & Questionnaire Data: Deleted after 90 days from the date of upload.

  • Contact Form Messages: Deleted after 90 days.

  • User Account Data: If a user account is deleted, all associated personal data is purged within 30 days.

  • Server Logs & Analytics Data: Retained for 90 days.

  • Bank Transfer Proofs: Deleted 3 days after payment confirmation.

 

6. Data Sharing and Third-Party Processors
We do not and will never sell your personal data. We share your data with trusted third-party service providers only to the extent necessary to provide our services, under strict data processing agreements. These include:

  • Hosting Provider: (UK-based) - Stores our data.

  • Analytics: Google Analytics - To analyze web traffic. (Data may be transferred outside the UK. Google relies on Standard Contractual Clauses).

  • Payment Processors: Stripe and PayPal - To process payments. We do not receive or store your full financial details.

  • Social Login Providers: Google, Facebook (and potentially LinkedIn, X, GitHub in the future) - To authenticate your login.

 

7. International Transfers
Your data is primarily processed within the United Kingdom. However, some third-party providers (like Google) may process data outside the UK. We ensure all such transfers are governed by UK-approved Standard Contractual Clauses or other adequate legal mechanisms to protect your data.

8. Your Data Protection Rights
Under UK GDPR, you have the following rights:

  • The right to access – You can request copies of your personal data.

  • The right to rectification – You can ask us to correct inaccurate or incomplete information.

  • The right to erasure – You can ask us to delete your personal data.

  • The right to restrict processing – You can object to certain types of processing.

  • The right to data portability – You can request the transfer of your data to another organization.

  • The right to object to processing – You can object to our processing of your personal data.

To exercise any of these rights, please contact us at [email protected]. We will respond within one month.

9. Cookies and Tracking
We use Cookies and similar tracking technologies to track activity on our Service.

  • Essential Cookies: Laravel session cookies for logging in and maintaining your session. These cannot be disabled.

  • Analytics Cookies: Google Analytics cookies to understand how users interact with our site. You can control these via the cookie banner.

 

10. Children's Privacy
Our Service is not directed to anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13.

11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We will also inform you via email if the changes are material.

12. Contact Us
If you have any questions about this Privacy Policy, please contact us:



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